How can I cancel my order?

Please send us a message by clicking the "Ask" tab at the top of this beacon. Include your order number (not your PayPal transaction) and request that your order be cancelled. Please use the same email address used to place the order. As long as the order hasn't entered fulfillment, we can typically cancel your order. If your message is sent outside of support hours there is a chance your order will be fulfilled before it can be cancelled.

For pre-orders older than 6 months, the refund will manually be submitted via PayPal. Please include your PayPal email or ID for these cancellations.